Privacy Policy

Last updated: 14-09-2024

At The Green Rock Hosting, we respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

**1. Information We Collect**

We may collect the following types of information when you use our services:

- **Personal Information**: This includes any information that can be used to identify you personally, such as your name, email address, physical address, phone number, and payment information.
 
- **Account Information**: When you create an account with us, we collect information necessary to manage your account, including your username and password.

- **Usage Data**: We may collect information about how you access and interact with our website, such as your IP address, browser type, date and time of access, pages visited, and the duration of your visit.

- **Communication Data**: We collect information that you provide when you communicate with us, such as when you contact our customer support or sign up for our newsletters.

**2. How We Use Your Information**

We may use the information we collect for the following purposes:

- To provide, operate, and maintain our services.
 
- To improve, personalize, and expand our services.
 
- To process your transactions and manage your account.
 
- To communicate with you, including sending you service-related updates, newsletters, and marketing communications.
 
- To analyze usage and trends to improve our website and services.

- To detect, prevent, and address fraudulent or harmful activities.

**3. Disclosure of Your Information**

We may share your personal information in the following situations:

- **With Service Providers**: We may engage third-party service providers to assist with the operation of our website or services, including payment processing, analytics, marketing, and customer support. These providers will have access to your personal information only to perform specific tasks on our behalf.

- **For Legal Reasons**: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

- **Business Transfers**: In the event of a merger, sale, or acquisition of all or a portion of our assets, your personal information may be transferred as part of that transaction.

**4. Data Security**

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

**5. Your Rights**

Depending on your jurisdiction, you may have the following rights regarding your personal information:

- The right to access, update, or delete the personal information we hold about you.
 
- The right to object to or restrict our processing of your personal information.
 
- The right to withdraw consent at any time where we rely on your consent to process your personal information.

To exercise these rights, please contact us using the contact information provided below.

**6. Cookies and Tracking Technologies**

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of our website.

**7. Third-Party Links**

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

**8. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we will update the "Last updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for the latest information on our practices.

**9. Contact Us**

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

**The Green Rock B.V.**  
Segment 3, 6921RC Duiven  
Email: compliance@greenrockhosting.nl  

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